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PRIVACY POLICY

Last updated: 4 August 2025

At The Castlebar, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

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1. Who We Are

The Castlebar
84 Uxbridge Road, West Ealing, London, W13 8RA
Website: https://www.thecastlebar.uk
Email: info@thecastlebar.co.uk

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2. What Information We Collect

We may collect and process the following personal data:

  • Name and email address (via contact form or newsletter sign-up)

  • Booking details submitted via Quandoo

  • Information collected via cookies (see our Cookies Policy)

  • Data from analytics tools (e.g. Meta Pixel, social media platforms)

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3. How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Send occasional marketing emails (if you have consented)

  • Manage reservations via Quandoo

  • Analyse website and marketing performance

  • Improve our services

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4. Legal Basis for Processing

We rely on:

  • Consent – for marketing communications and optional data collection

  • Legitimate interests – to respond to enquiries or improve our services

  • Contract – when managing bookings

  • Legal obligation – if we’re required to retain or share data

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5. Sharing Your Data

We may share your information with:

  • Quandoo for managing table bookings

  • Meta/Facebook for marketing tracking via Meta Pixel

  • Email platforms (e.g. Mailchimp) for newsletters

  • Analytics tools to understand website performance

We do not sell or rent your data to third parties.

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6. Data Retention

We keep your data only as long as necessary for the purpose it was collected. You may request its deletion at any time.

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7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Object to certain processing

To exercise these rights, please email info@thecastlebar.co.uk.

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8. How We Protect Your Data

We use secure servers, SSL encryption, and only partner with reputable third-party services with strong data protection policies.

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9. Cookies

We use cookies to improve your experience. See our cookies policy for details.

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10. Changes to This Policy

We may update this policy from time to time. Please check back periodically.

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